FAQs
Here you'll find some answers to commonly asked questions. We cover a wide range of subjects here for quick and easy solutions. If you have a question about something that wasn't covered here, please contact us!
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General Questions
Courses are completed at your own pace. Each course is assigned an estimated time of completion and given an estimated number of days or weeks it might take the student. Some students may need more time or may move quicker than estimated. You may move as quickly as you like, but we do suggest reading, watching and listening to the material very carefully.
Signup anytime. Courses are not restricted to start dates. Sign up today.
Each center dedicated to a profession has a student help line which is open from 8:00AM to 5:00PM Eastern Time Monday through Friday. You will also be able to contact your instructors directly thought the learning delivery system.
As an internet based training center you are not limited to any geographic area. Take our classes on the go, whether sitting at your computer at home or on an international business trip, all you need is an internet connection and you can learn. Additionally, BlueLedge's Learning delivery system is designed to run on any device, so study on your phone, take a quiz on your tablet and write your assignment on your desktop, whatever is best for you.
Learning Management System
Although letter grades are not assigned, each test and assignment will be given a score. Passing scores depends on the course. Quizzes and review grades do not count towards final grade.
Digital certificates of completion are issued at the end of each course. Hard copy certificates may be obtained for an additional fee, contact info@blueledge.com for more information.
Depending on the course, additional software or hardware may be suggested or required. Please review the course description before purchasing a course for more information. Course descriptions can be found by clicking on the desired course in our store front.
- In the Digital Court Reporting and Introduction to Digital Court Reporting course, students will download a free trial of digital recording software. Specific computer specifications are required to use the trial software.
- The Legal Transcription and Transcription Basics courses requires students to have access to Microsoft Word, Express Scribe Professional, and an Infinity foot pedal. The Transcription Basics course includes a subscription to TurboType software.
- Transcriptionist Software Setup course requires students to have access to Express Scribe Professional and an Infinity foot pedal.
- Formatting Transcripts for Word course requires students to have access to Microsoft Word.
Yes, Internet access is required at all times in order to view the material for the course. Only limited material is available for download. Copying of the material is strictly prohibited and violates BlueLedge's Terms of Use and Copyright.
Registration
Courses are priced individually based on the content, length and industry standard.
Courses and Pricing can be viewed here
Students may self-register by selecting the course or curriculum you are interested in from the center dedicated to your profession and then add the course to your cart. You will be given the option to login or register.
BlueLedge accepts all major credit cards through our secure online payment portal. Courses are charged in US Dollars. If you wish to pay via check or electronic funds transfer please contact info@blueledge.com for more details.
Refunds are subject to BlueLedge's Terms of Use policy. Refunds, if applicable, are issued in the form of a credit card or electronic payment. For more details contact info@blueledge.com.
Corporate and Government
Yes, volume discounts are available when training is needed for a group. We also offer yearly subscription discounts and monthly billing options. Please contact info@blueledge.com for more information.
Yes, BlueLedge offers the option to integrate our learning delivery system with your website and branding. We can change colors, logos, login screen layouts and connect it all directly to your web domain so your employees or customers will never know you are using BlueLedge.
We can meet your needs with options like single sign on, 2-factor authentication, gamification, custom certificates and notifications from your email address. Let us know your goals and we will work hard to accomplish them.
BlueLedge's curriculum development team is at your service and able to create custom courses to meet your needs. Whether it is a course on state guidelines or a particular piece of equipment you use we are here to help.